Exploring the job-related, psychological and physical health impacts of sexual harassment allegations on non-victim employees at McDonald's in the UK

Abstract

This study investigates the job-related, psychological and physical health impacts of sexual harassment allegations on non-victim employees at McDonald's in the UK. The research rationale is founded on the significant effects of workplace sexual harassment on organisational reputation and employee well-being, extensively documented in literature across job-related, psychological and physical domains. However, there is a notable gap in the understanding of these impacts on non-victim employees, particularly within the context of McDonald's in the UK. Utilising an interpretivist philosophy, the study adopts an inductive approach to generate new insights from qualitative data. Semi-structured interviews were conducted with 15 non-victim employees, employing a case study strategy to provide detailed insights into their experiences. Thematic analysis findings reveal substantial job-related impacts, including decreased job satisfaction, eroded organisational commitment, declined job performance, increased job withdrawal and decreased work engagement. Psychological effects identified include declined mental well-being, heightened anxiety, symptoms of depression and reduced self-esteem. Physical health consequences were manifested as stress-related symptoms, disrupted sleep patterns and increased fatigue. The study also highlights the inadequacies in existing sexual harassment prevention programmes at McDonald's, pinpointing the need for enhanced training and education, improved support and counselling services and increased transparency and communication. The study provides actionable recommendations to develop comprehensive strategies aimed at preventing sexual harassment and supporting both victims and non-victim employees. These strategies include implementing mandatory, detailed training sessions, providing on-site counselling and creating transparent reporting systems.